SCOPTEL IP PBX Software - Backup and Restore¶
PURPOSE¶
Basic disaster recovery SCOPTEL backup of server, network, telephony configuration including:
Best Practices¶
The compressed backup file size cannot exceed 4 GB in size due to .zip file format limitations.
Local compressed backups are not advised since they can easily use all free space on the SCOPTEL hard drive. Once the hard drive is full call processing will not be possible and access to the GUI will not be possible until un-needed files are deleted from the file system as the root user.
SYNC backups are recommended if the compressed file size would exceed 4GB.
SYNC backups use less storage space than compressed backups because they are incremental.
Login to the server as the administrator.
Navigate to Sever>Backup.
Click on Add a new Backup.
Give the backup a name.
On the Modules tab, choose both Server/Base and Telephony checkboxes and ensure the additional checkboxes are selected for: * Server/Base:
Configuration
- Telephony:
Configuration
Voicemail
Custom Sounds
Music on Hold
Provisioning Files.
On the Destination tab.
Choose Destination drop down selection Remote FTP Server (Sync).
Enter the required custom information into the Remote FTP Server settings text fields.
In case a restore must be performed, document the FTP settings so they can be re-entered manually on a new system.
On the Scheduler tab.
Select the desired day of week and time to begin the FTP backup.
Click on Add when done to complete the backup configuration.
In the event a server is being replaced a restore is only possible if a previous backup exists.
A local backup on the old server is useless if the file system or hard drives are corrupt therefore an external FTP/SSH backup is required for disaster recovery.
In order to do an FTP/SSH restore a Backup configuration must exist with the correct configuration entered to access the FTP/SSH server and files location of the existing backup.
- From a newly installed server:
Login to the management GUI
Follow the Backup documentation to re-create the Backup configuration
Once the Backup configuration is rebuilt proceed to the Restore process.