SCOPTEL IP PBX Software - Server Installation Wizard

PDF Version

Network Module


  • A newly installed server uses DHCP to get an IP address from a DHCP server on the network so make sure the eth0 interface is connected to the network so the server can get an IP address.

  • Before you can login to the server you must know the IP address of at least one physical interface.

  • From the Linux console login prompt, enter username root.

  • From the password prompt enter the default root password scopserv.

  • Once you are successfully logged as root type the command ifconfig to determine at least one eth interface.

  • In this example the eth0 IP address is which is the IP address that will be used to login to the GUI later.

  • Also notice that the HWaddr is the MAC address of the eth0 interface.



  • If there is no DHCP server on the network the server will not get an IP address.

  • Using the command system-config-network an IP address can be set statically and then used to login to the GUI

  • Use the tab key on the keyboard to select Edit Devices

  • Use the tab key on the keyboard to select eth0 and press enter

  • Use the tab key on the keyboard to select elements.

  • Use the space bar to uncheck or check DHCP.

  • Use the keyboard to enter a Static IP as in this example.

  • Use the tab key to select Ok.

  • Press Enter when finished.

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Server Module


  • Use the tab key on the keyboard to select Save

  • Press Enter when finished

  • Use the tab key on the keyboard to select Save&Quit

  • Press Enter when finished

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service network restart

From the root prompt type service network restart to restart the network with the new static IP address.


  • If you need to change the default root password (recommended) the enter the command passwd .

  • You will be prompted to enter your new password. twice to confirm the root password change.

  • If you forget this password you will have to have a keyboard and monitor attached to the server.

  • Interrupt the boot at the GRUB stage and boot to runlevel 1, AKA single user mode. Interrupt GRUB by typing a character such as “space” then append to the kernel line by typing “a”, backspacing through “rhgb quiet” and appending ” 1<enter>”. This will give you a root shell and not a login prompt. From there you can use the “passwd” command to set a new root password.


Web GUI Login

  • Open a web browser and use the IP address in the following format : http://<ip address>:5555

  • Where <ip address> if the IP address of the server and the :5555 is the listening port of the SCOPTEL web server.

  • Example:

  • The default login username is admin.

  • The default admin password is admin.


Configuration Wizard

  • Before proceeding make sure you have your server’s serial number handy so you can activate all of the menus and proceed with the configuration wizard.

  • If you have the serial number proceed with the wizard by pressing Next.



  • By clicking on Next on the EULA page you are agreeing to the terms of the SCOPSERV End User License Agreement.


Listen Port

  • The default GUI listening port is 5555

  • Proxy information can be entered if the required Internet connection uses a proxy.

  • To send voicemail or fax to email using a third party email server tick the Smart Relay check box and fill in the credentials needed to connect to the external email server.

  • Click Next to proceed.


Registration Details

  • Enter the Serial Number purchased from SCOPSERV and system details.

  • Click Next.


Network Configuration

  • Set the Fully Qualified Domain Name (FQDN) for the system.

  • Set the network configuration as DHCP or static for the system. Static is recommended.

  • Set the DNS server information for this system so the server can resolve domain names to IP addresses.

    • NOTE: The system is a fully capable DNS server and can resolve DNS for the network but a third party DNS server can also be used.

  • Press Next.


High Availability

  • Enable or skip any required High Availability Settings.

  • Press Next.


Firewall Type

  • Since this example system only has a single network interface there is no option to choose a firewall/gateway mode.

  • Choose single system to enable the firewall or no firewall to disable the firewall.

  • If a firewall mode is chosen tick off the options to allow desired allowed inbound traffic.



  • Choose the language type that best suits your country profile to set the local tones and cadences configuration that best suits your local telco.

  • The Server is behind NAT option is configured if the server is behind a third party NAT router. This setting manipulates SIP traffic to work behind the NAT router using the internal Session Border Controller (SBC).

  • NOTE: If the server is behind NAT then ensure that the external firewall port forwards the TCP/UDP ports to the static IP address of the server.

Port examples:

  • UDP/TCP 5060 SIP signaling

  • UDP/TCP 10000-20000 SIP RTP traffic

  • UDP 4569 IAX2 signaling and RTP traffic

  • TCP 22 SSH management


  • UDP 123 NTP

  • UDP 69 TFTP provisioning


Apply Changes and Reboot

  • Review changes and tick on Apply Changes.

  • Click Finish.

  • Reboot Server when prompted.


Update After Reboot

  • Once the server is rebooted login again (use the new IP address if the ifconfig address was changed).

  • From the Configuration>Server>Packages Manager menu tree click on the Update Now link to upgrade all of the system packages.


Update All Packages

  • Be patient while all updates are fetched and applied by the server.

  • NOTE: If the annual software maintenance agreement is not current for the system serial number then no SCOPSERV updates will be fetched.


Telephony Module

Commit and Restart Asterisk

  • If the SCOPSERV-telephonyX packages are updated then you will have to do a full commit on the Configuration>Telephony>Configuration page.

  • If any Asterisk packages are updated then you will have to restart Asterisk from the Configuration>Telephony>General>Restart Telephony page.

** NOTE: Always do a full commit before restarting Asterisk/Telephony Server. **